Please do keep in mind that Blutag is a marketplace that has different sellers and the actually Shipping Service/Carrier used might vary from seller to seller. Sellers might also provide an expedited shipping option at additional cost.
Although we hope, you like every item you purchase, we want to make sure you can return/exchange any item if you aren’t satisfied for any reason, or even just change your mind.
If your order comes with a pre-paid return label, simply pack your item in the same (or another) package that you received the item in and stick the included shipping label. Once that is done, the item can be dropped off at your nearest Shipping Carrier based on the provided label.
Receive your refund
As soon as we have received the returned merchandise, we will gladly refund you the full purchase price of the product. We will refund the purchase price in a payment method equivalent to the method used for purchase. Please allow up to 10 business days for your credit to be processed and issued.
Please refer to the “Shipping + Returns” section on individual product pages for more precise information. You can also feel free and contact us at firstname.lastname@example.org if you have any other questions/concerns